PERSONAL DATA

LA société VISITE Privée s’engage à ce que la collecte et le traitement de vos données, made from the https site://www.asv-transports.com ou des applications, soient conformes au General Data Protection Regulation (RGPD) et à la Data Protection Act.

Personal data collected

La société VISITE Privée , as data controller within the meaning of the GDPR, limits the collection of personal data to adequate data, relevant and strictly necessary for the marketing of our services and the management of the commercial relationship.
Deux types de données sont recueillies par la société Private visit:

  • Les données à caractère personnel que vous nous indiquez à l’occasion de votre inscription sur notre site internet et/ou sur nos applications mobiles. They are mandatory for the reservation and management of the races you order ; failure to provide this data may result in the inability to offer you our services.
  • Personal data related to the trips requested or carried out (date, departure addresses, arrival area, rating given to the service…) and their invoicing. They are mandatory and relevant to ensure a high level of quality of service to our customers.

Processing of your data

Les données personnelles recueillies dans le cadre des services proposés par la société Private visit are hosted and processed in France according to secure protocols.
The purpose of processing this data is :

  • L’exécution de la prestation de réservation/gestion de vos demandes de courses et la réalisation de la prestation de transport par les chauffeurs affiliés à la société Private visit.
  • Improving the quality of service (personalization of the offer, fight against fraud, malfunction identification, improvement of customer knowledge through possibly anonymized statistical analyzes ).
  • Communication through sms or email campaigns, to inform you in particular of the evolution of our services.

La base juridique de ces traitements repose sur votre relation contractuelle avec la société Private visit et/ou sur les obligations légales ou règlementaires de la société Private visit or on your consent, with regard to commercial prospecting treatments, que vous pouvez retirer à tout moment en nous adressant un email via le formulaire de contact de notre site https://www.asv-transports.com/reservation.

La société VISITE Privée may also process your data to offer you exclusive offers or advantages as part of a loyalty program in which you participate on a voluntary basis and without any obligation. Ce traitement repose sur l’intérêt légitime de la société Private visit in order to retain its subscribers, and allows subscribers to benefit from privileged services.

Data transmission

Your personal data is only transmitted to our partners for the purpose of ensuring the proper performance of the service and the monitoring of the resulting commercial relationship, in particular :

  • Aux chauffeurs affiliés at la société Private visit , to access support information (last name, address)
  • And, subject to your consent, to service providers intervening for the needs of our marketing communication.

Conservation

Your personal data will be kept for a period adapted to the purpose of each of these treatments.. By exception, this data may be kept for longer periods to manage complaints and disputes, if applicable, as well as to meet legal and / or regulatory obligations.

Your rights

You have the right to request access to your personal data and the rectification of inaccurate data. You can request the erasure of data and limitation of processing, within the limits provided for by applicable law. You have the right to the portability of the personal data that you have provided to the Company, under the conditions provided for by applicable law. You also have the right to set guidelines for retention, the erasure and communication after your death of your personal data processed by the Company, in accordance with applicable laws and regulations.

Contact

Vous pouvez exercer ces droits soit en envoyant un e-mail par l’intermédiaire du site https://www.asv-transports.com, soit en envoyant un courrier signé et accompagné de la copie d’une pièce d’identité à l’adresse :

Private visit
Data protection officer (DPO)
28 F rue du Mont Saint Pierre
51430 Tinqueux

You also have the right to lodge a complaint relating to the processing of your personal data with the Commission Nationale Informatique et Libertés (CNIL).